What materials are your jewelry made of?
Our jewelry is crafted using high-quality materials, including but not limited to sterling silver, 14k and 18k gold (yellow, white, and rose), platinum, and ethically sourced gemstones such as diamonds, sapphires, rubies, and emeralds.
Are your diamonds conflict-free?
Yes, we are committed to selling only conflict-free diamonds. Our diamonds are sourced from reputable suppliers who adhere to the Kimberley Process, ensuring that they are ethically and responsibly obtained.
Do you offer custom jewelry designs?
Absolutely! We offer custom jewelry design services to bring your unique vision to life. Our expert artisans and designers will work closely with you to create a one-of-a-kind piece that matches your preferences and specifications.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, you may return it within 30 days of delivery for a full refund or exchange. Please review our Return Policy for more details.
Do you provide warranties for your jewelry?
Yes, we offer a limited warranty on all our jewelry items against manufacturing defects. The specific warranty period may vary depending on the product. Please refer to our Warranty Policy for more information.
How do I determine my ring size?
We have a Ring Size Guide available on our website to help you find the right fit. You can also visit a local jewelry store to get professionally sized or order a complimentary ring sizer from us.
Do you offer international shipping?
Yes, we provide international shipping to various countries. Shipping costs and delivery times may vary depending on your location. Please check our Shipping Policy for more details.
Can I track my order?
Certainly! Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.
How do I care for my jewelry?
Proper care can extend the life of your jewelry. We recommend avoiding exposure to harsh chemicals, storing your jewelry in a clean and dry place, and periodically cleaning it with a soft cloth. Refer to our Jewelry Care Guide for detailed instructions.
Are your prices in USD?
Yes, all prices on our website are listed in US dollars (USD).
If you have any other questions or need further assistance, don't hesitate to contact us. We're here to help you find the perfect piece of jewelry that will bring joy for years to come!